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good service

The go-to for car rental! Cars might be slightly older but they are definitely in good condition. Their team will... read more go the extra mile to rescue you if you encounter any problem! Compared to other companies (in the same building but shall not be named), Ride Now will not intimidate or coerce you into thinking you damaged the car while you are returning the car. You won't regret doing business with them (if you drive properly)! read less

Good service provided from Travis from RideNow. Rented a 523i with nice paintworkz n good condition. Thanks Travis n RideNow.

Rented a car over the weekend and the service was really good! Very prompt replies and friendly staff. Car is... read more also in good condition. read less

UPDATE:
We decided to give it another try after Travis contacted us.
This time round, we rented a Toyota Vios for... read more 3 days. The pickup and handing over of the vehicle were both smooth and fast. It was good. The same checker did not say anything this time, he just checked the car and noted down the existing damages before asking me to sign it. It was nice of them to have washed the exterior, but the front bumper had a damaged part that was protruding out. We would suggest they get parts like that fixed before renting out to customers next time. Overall, the drive was smooth even though it was an old Vios model. Probably because it was an old model, the radio that comes with it was old. It did not have any Bluetooth function or port that we could connect to play our own songs. We would suggest they work on this too.
To conclude, it was a better experience this time round but we do hope to see newer car models from them in the near future.
Cheers! 💪🏼
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Rented a Toyota Wish from them in the afternoon on 4th Oct for 4days. When going through the administrative stuff at the office, everything was well and the staff explained to us on the details of the rental clearly.
During the checking of the car, however, the checker was unfriendly and not professional. We noticed that the paint on a part of the car was scrapped off. Therefore, we pointed it out to the checker so he can put it down on the checklist but he just brushed it off and showed us attitude. We decided to let the matter slide and proceeded to do our own checking of the car. But, the checker was impatient and rushed us to drive off.
That same night, to our surprise, we realised that the left rear door couldn’t be locked. Even though we tried to lock it manually, it didn’t worked as the lock was jammed. We immediately tried to contact Travis multiple times but there was no answer so we proceeded to contact Karate. We were once again disappointed by the way Karate reacted to this matter. We were already in a panic mode and there were tons of stuff in the car for our chalet the next day, as well as plans to go into Malaysia. But all Karate said was that Singapore is a safe country and nothing could possibly happened to the car. How could we sleep well knowing that the car was unlocked? We were truly taken aback by her irresponsible reply towards this matter and felt that she didn’t display any sign of empathy or tried to resolve the problem. Karate suggested that the only solution was to wait until the next day (11am - 12pm) to do the car swap as their staff will only report to work at 10am. We were unhappy with her suggestion as it was gonna be a very packed and hectic day for us the next day and we still have to rush down to do the car swap.
We gave up talking to Karate and proceeded to contact Travis again. He finally managed to pick up and we told him about our issue. Thankfully, Travis was understanding and tried to look for ways to resolve the problem. We managed to do the car swap that same night as Travis helped us arranged it.
We were surprised to see the same checker when we went to do the car swap. And what’s more amazing was that he had a 360 change in attitude. WOW. He seemed like a different person and was so friendly and helpful that night. But only for that night.
It was a big HOOHAH, considering it’s the first time we rented from them. Was excited because of the positive reviews about them but it was a disappointing experience. Imagine what would've happened if we drove to Malaysia without finding out this problem and our belongings go missing. We probably won’t rent from them anymore. Although we came across irresponsible and unfriendly staff, we still want to applaud Travis for his professionalism and prompt reply for this whole rental process.
We didn’t received any apology at the end but at least the only good thing was that they waived off the Malaysia charges for us. read less

Rented twice, today will be the third time! Extremely good cars and service! Smooth and transparent rental company. Travis is... read more understanding and extremely helpful!
Checker is funny and cool! Keep up the good job uncle!! read less

Nothing but excellent and warm service from Travis and team. Ultra accomodating! If you're looking for a no-nonsense car rental,... read more look nowhere else man, this is what you missed the whole time 😎 read less

Prompt replies by Travis. Staff serving the counters are nice & friendly. We booked a car for driving into Malaysia... read more & were pleasantly surprised that the fuel tank was full. The car is in a good condition too. Returning it & getting back our deposit was fast & hassle free. Highly recommended!! read less

impressive service provided by the team. my on lease car got stalled recently and a very quick response from them... read more to get the car tow away and they immediately replaced with another car. well done!! cheers!! read less

Impressive service provided by the team. my on lease car got stalled recently and a very quick response from them... read more to get the car tow away and they immediately replaced with another car. well done!! cheers!! read less

Decided on a Friday morning to rent a car for the weekend (Friday-Monday) and was web surfing before I came... read more across this rental shop. Got two numbers to contact through their page and was promptly attended by the staff.
The staff in charge was very patient and checked with me my needs before making his recommendations. Ended up with a Toyota Rush at a very attractive pricing (just nice there was promotion). Got the insurance issues (additional cos gg msia) settled and then a quick visual check of the car. Was briefed about some of the SOP and then i was good to go with the car. In and out of the shop took me around 20 odd minutes.
Mileage on car is high (but tbh which rental car isn't), car is clean and the car operates the way it is supposed to with no hiccups. The only down side is it is key locked and there is no remote to lock the doors. However not a big problem for me, just need to ensure that I remember to lock it everytime I park the car.
Overall, I find "Ride Now" a no frills rental and I am very sure that I will be returning if I have any rental needs in the future. read less

Rented a Honda Jazz and got upgraded for free to a Nissan Sylphy by Travis. Great service, friendly staff, convenient... read more transaction 10/10 would recommend!!! read less

Rented a manual car and it was awesome! Price was good with the condition of the car! Prompt replies and... read more they assisted me when i have a little trouble! Will rent again most probably in august! read less

The hiring process was smooth and fast. No hidden cost and everything is transparent. Travis and his colleagues were also... read more very prompt in answering my questions and concerns. Having rented cars from multiple countries, I can say that Ride Now is an excellent and honest car rental company, which in recent years is getting increasingly rare. read less

1st time rented a MPV with Ride Now - Car Rental Singapore. Highly recommend. Affordable price. Smooth transaction. P plate friendly👍

I have rented car twice with ride now and have to say that they are the best car rental service... read more I have experienced. Travis and his team are real professionals in this sector and this company has proper administrative and technical support procedures to Ensure customer a smooth rental process. Their cars are well maintained, clean and in excellent condition. They take further steps to check through the vehicle with customers , give advises and is always willing to answer any queries. Highly professional and honest rental service. read less

Rented their car and was super impressed by their prompt responses and easy transfer of fees. The car was also... read more in fairly good condition and thr paperwork was hassle free. Will not hesitate in acquiring their services again. Keep it up guys! read less

Ride Now is a team of Professional, customer oriented and friendly staffs. Rental rates are competitive and their cars are... read more well maintained. Simply impressive and efficient. read less

First time renting here, very friendly and professional assist me on checking car condition before i drove off. Car was... read more well maintaine both exterior and interior read less

Great vehicle Great staff Great explanation Great service from them, will gladly rent from them anytime anywhere if I need... read more a vehicle, Thank you for the awesome experience from you guy! read less