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FAQs
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What are the requirements for renting a car?
The driver must possess a valid Signapore Class 3 or 3A driver’s license and identity card (local) or work permit (foreigners).
Is there a minimum age for renting a car?
As long as you possess a valid Singapore driver’s license. Our commercial insurance will cover it.
Can P-Plate use RideNow?
Yes, our comprehensive insurance covers even new drivers.
Keeping us above other Car-Sharing and other Car Rental companies
Where do I collect & return the car?
Our car office is located at:
1 Bukit Batok Crescent #04-40 WCEGA Plaza Singapore 658064
Opening hours:
Monday to Friday: 10am to 7pm
Saturday: 10am to 2pm
Sunday and Public Holidays: closed
What documents do I need?
First time hirers should bring along the following documents to our office during car collection:
Singaporeans and Permanent Residents
- NRIC
- Driving License (paper license for new drivers are accepted)
- Vocational License (if registering for PHV)
Foreigners and Employment Pass Holders
- Passport
- Driving License
- Must be officially translated to English if license is in a different language
- Official letter showing residential address
- Letter must be within 3 months
- Letter must show name and address
- Examples: phone bills, utility bills, statements from CPF or IRAS, or letters from other government agencies (HDB, LTA, Town Council) etc.
Companies
- Appointed driver’s documents (as per above)
- Company ACRA
- Authorization letter from company with company letterhead
Please note that documentation must be presented. No photocopies accepted.
If in doubt, call 67343438 to enquire.
What does the car rental include?
Your rental with us will include the comprehensive list below:
Commercial Insurance
Road Tax
Periodic Maintenance
Wear & Tear Parts Replacement
Unlimited Mileage
Excess hours beyond agreed date is charged at $20/hr
Do I need to return with full tank?
Hirer is to return the vehicle at the same fuel level it was at originally.
Otherwise, there will be a charge of $10 for every 10% used. No refund is provided for any additional fuel returned.
How much is the deposit fee?
We require a security deposit which typically range between $200-$500.
Can I drive into Malaysia?
Yes, with RideNow’s fleet you can drive into Malaysia.
A surcharge of $20-$30 per day will be levied to extend the insurance.
I am ready to rent, what's next?
You can make a call or WhatsApp to this number
9138 0218
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